180-Day Money-Back Guarantee
By the Nerve Reborn Australia editorial team · Last updated
Nerve Reborn Australia, operator of nerverebornau.com, offers a 180-day money-back guarantee on every order. If you're not satisfied for any reason, email us within 180 days of your purchase for a refund of the product price. This guarantee is in addition to your rights under Australian Consumer Law and doesn't replace or limit them.
How to request a refund
- Email support@nerverebornau.com within 180 days of purchase.
- Include your order number so we can find your order.
- If you can, email from the address you used at checkout, or include that address in your message.
- Tell us you're requesting a refund under the 180-day money-back guarantee.
If you can't find your order number, contact us anyway and we'll try to locate your order.
What the guarantee covers
Under this guarantee, we refund the product price of the order. You don't need to send the bottles back, and you can ask for a refund whether the bottles are unopened, opened or used. Please don't post products back unless we've arranged it with you.
If you believe a product has a fault that gives you rights under Australian Consumer Law, contact us with your order details and a description of the problem. We'll handle your request in line with those rights.
How refunds are paid
Approved refunds go back to the original payment method used for the order. We usually process your refund within 5–10 business days of confirming your request. How long it takes to appear in your account depends on your bank or payment provider.
If the original payment method is no longer available, contact us and we'll discuss the next steps.
One-off purchases, no subscription
Every order is a one-off purchase. We don't create a subscription, recurring charge or automatic repeat order, so you never need to cancel anything.
Australian Consumer Law
Our 180-day money-back guarantee is a voluntary benefit, separate from the consumer guarantees and other rights you have under Australian Consumer Law. Nothing in this policy excludes, restricts or modifies those rights where that would be unlawful.
Contact us
To request a refund or ask about this policy, email support@nerverebornau.com. Please include your order number and a short description of your request.