Nerve Reborn Refunds: How the 180-Day Guarantee Works
Everything you need to know about refunds, cancellations and your rights as an Australian customer.
By the Nerve Reborn Australia editorial team · Last updated
How to request a refund
- Email support@nerverebornau.com
- Include your order number and the email address you used at checkout
- Tell us briefly why you'd like a refund (optional, but it helps us improve)
- We'll confirm by email and process the refund, usually within 5–10 business days
Cancelling an order
To cancel an order before it ships, email us as soon as possible. If it has already been dispatched, you can still use the 180-day guarantee once it arrives.
Is there a subscription to cancel?
No. Official orders are one-off purchases with no recurring billing. If you're being charged monthly, you may have bought from an unofficial website. Contact your bank and read our scam guide.
Orders from other sellers
The guarantee only covers orders placed at nerverebornau.com. Orders from Amazon, eBay or other websites must be refunded by that seller.
Australian Consumer Law
Our guarantee is in addition to your rights under the Australian Consumer Law and doesn't limit them.
Step by step
- Email support with your order number and the email used at checkout
- Tell us you'd like a refund. A reason is optional
- We confirm by email and process the refund to your original payment method
When the money arrives
Once processed, banks usually show the refund within 3 to 10 business days, depending on your card or PayPal.
Your rights under Australian Consumer Law
Our guarantee is on top of your legal rights. If a product is faulty or not as described, you're also entitled to a remedy under Australian Consumer Law.
Frequently asked questions
Sources
One-off payment · No subscription · No hidden fees
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Official stock, shipped from Australia. Free shipping on every order. 180-day money-back guarantee.